Private Training in Outsourcing:
Why Hire a Lawyer to Train You in Outsourcing Practices?
The publisher of this website is affiliated with the law firm of Bierce & Kenerson, P.C., a thought leader in global business process management, and other lawyers assembled by them to provide a coherent training in the legal and business disciplines and uses of outsourcing. Most of the content was written by lawyers in that firm. Why not hire a lawyer to train you in good practices in outsourcing as a management tool?
Business Considerations.
Your Enterprise’s Outsourcing Maturity Profile, Today and Tomorrow.
You can have training to address problems of enterprise customers, service providers, or anyone who wants to morph into a service provider (such as a sophisticated enterprise customer, a software company, a consulting services company or even a licensed and regulated knowledge professional such as a lawyer, engineer, architect, doctor or other medical professional.Transformational Coaching Service.
Transformational coaching addresses the transition from your existing level of knowledge in outsourcing to a level where you can identify the opportunities and problems, develop a plan for transformation to a new state of business process management, and develop a personalized toolkit for implementing and managing your plan over time.Your Broad-Based Team.
The transformational coaching service is addressed to your entire team. First, you need to identify and structure your team for optimal communication and collaboration. Second, you need to give them appropriate foundations for communication. Third, you need to select tools and adapt them to your needs. Finally, you can learn how to implement the tools through internal procedures and policies for ongoing improvement in your use of outsourcing, insourcing, captive sourcing and variations thereof to achieve your corporate mission.Your Human Capital.
If you view your enterprise as a center of excellence, where you act as an employer of excellence, you focus on creating human capital. Training is key to developing and maintaining human capital.
Legal and Risk Management Considerations.
Confidentiality under Attorney-Client Privilege.
Coaching by a consultant acting as such does not protect you from disclosure in litigation. Coaching by a licensed attorney advising you on matters that bear upon your legal rights, obligations and remedies entitles you to attorney-client privilege. If you have violated the law, confessing that to a non-lawyer will get you some bonus points with the criminal judge, but confessing that to a lawyer will hopefully get you nothing more than a confidential savvy critique and problem-solving strategy. So you can be frank and open about your concerns that a given course of action might jeopardize your rights, or that you might have breached some obligations. Your licensed attorney advisor will be providing legal advice on resolution and future preventive measures, without creating an admissible “admission” against your interests.Risk Management for Lawyers.
Lawyers are trained to focus on risk management. Lawyers who understand business process management can help your in-house lawyers develop and maintain policies on risk management across the enterprise and the enterprise’s supply chain.Enforceability.
Non-lawyers don’t give advice on issues of validity, legality or enforceability. Lawyers can address these key issues to maintaining a safe and sound business culture and sourcing process.
Financial Considerations.
An ounce of prevention is worth a pound of cure.
Hiring a Law Firm.
Do you need to hire an outside law firm to handle your outsourcing transactions? Maybe when you get started, or need special advice across many countries, or the complexity requires a larger team than you have in house. But if you have done some outsourcing and wish to get up to speed for “advanced” outsourcing management, the cost of training your staff should be much less.Investing in Human Capital.
As you build your business on outsourcing as a management tool, you acquire human capital that can be amortized over multiple transactions and many years.
Your Call.
Outsourcing can be a benefit to drive profitability, increase revenues, reduce costs, achieve scalability of service delivery and meet long-term goals. Or it can be a catchword for bungled relationships and lost opportunities. It’s your call. Contact us.