Outsourcing Law & Business Journal™ – February 2012
February 6, 2012 by Bierce & Kenerson, P.C. ·
OUTSOURCING LAW & BUSINESS JOURNAL™ : Strategies and rules for adding value and improving legal and regulation compliance through business process management techniques in strategic alliances, joint ventures, shared services and cost-effective, durable and flexible sourcing of services. www.outsourcing-law.com. Visit our blog at http://blog.outsourcing-law.com. Insights by Bierce & Kenerson, P.C. Editor. www.biercekenerson.com. Vol. 12, No. 2, February 2012 […]
Robo-Calls, Call Centers and Collection Agencies: Supreme Court Approves Federal Court Lawsuits under Telephone Consumer Protection Act of 1991
February 6, 2012 by Bierce & Kenerson, P.C. ·
On January 18, 2012, the U.S. Supreme Court ruled on a case of an outbound telephone call center that contacted one individual using robo-dialers and voice recordings. The decision reminds companies using call centers for outbound contacts that a Do-Not-Call list should be respected or federal litigation could result, and that federal procedural rules could […]