Outsourcing Law & Business Journal™: June 2010
June 30, 2010 by Bierce & Kenerson, P.C. ·
OUTSOURCING LAW & BUSINESS JOURNAL (™) : Strategies and rules for adding value and improving legal and regulation compliance through business process management techniques in strategic alliances, joint ventures, shared services and cost-effective, durable and flexible sourcing of services. www.outsourcing-law.com. Visit our blog at http://blog.outsourcing-law.com for commentary on current events. Insights by Bierce & Kenerson, […]
Business Method Patents for Business Process Sourcing : Strategies for Hedging Your Bets when Strategies for Hedging Weather Futures are Unpatentable under U.S. Supreme Court’s Bilski Decision
June 30, 2010 by Bierce & Kenerson, P.C. ·
Business process outsourcing (BPO) has led many entrepreneurs and their investor cousins (sometimes called “patent trolls”) to seek patent protection for their business methods. The long-awaited decision of the U.S. Supreme Court in Bilski v. Kappas, 561 U.S. ___ (June 28, 2010) was anticipated to lay down the groundwork for defining the parameters of patentable […]
U.S. Discrimination against Foreign Call Centers: Sen. Schumer’s Personal Trade War
June 30, 2010 by Bierce & Kenerson, P.C. ·
Call center operations can be conducted anywhere in the world without U.S. regulation, unless the activities involve regulated business services such as mortgage banking, consumer credit and lending, broker-dealer securities brokerage, life insurance sales and the regulated professions such as public accounting, the practice of law, engineering and architecture. The Democrats and the Obama Administration […]
Customer-Supplier Relationships in the Cloud
June 7, 2010 by PA Consulting Group ·
Nobody knows how fast cloud will mature or how extensively it will be taken up, but what is certain is that it will radically alter the dynamics of customer-supplier relationships. Organisations need to start getting to grips with imminent changes to the supplier landscape; that way, they will be ready to move if and when the time is right.