OUTSOURCING LAW

Insights on Effective Outsourcing from Bierce & Kenerson, P.C.


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EVENTS

Seminars & Conferences

OUTSOURCED MANAGED
SERVICES
Call Centers
Service Level Management
Human Resources
Engineering
Debt/Tax Collection
Information Technology (IT)


WHITE PAPERS

Business Process Transformation:
Legal and Business Issues in Business Renewal and Sourcing Strategy

COMMUNITIES

Customer's Environment

Service Provider's Environment
Consultant's Role
Lawyer's Role

BUSINESS TOPICS
What is Outsourcing?
Why Should We Outsource?
When Not to Outsource
Definitions / Glossary
F.A.Q.S.
Economics
Basic Principles
Getting Started (New Service Providers)

Getting Started (Enterprise Customers)

Types of Outsourced Processes
Decision-making Process
Life Cycles / Phases
Deal Structures
Pricing
Best Practices
Failed Deals
Advanced Strategies
Trends
Venture Capitalists and Outsourcing
Business and Legal Factors
Unique Circumstances; Deal Timing
Viability

LEGAL TOPICS
Risk Management
Battle of Forms
Intellectual Property
Privacy Law
Human Resources
Taxation
Legislation
Compliance
Disputes
Litigation
Bankruptcy
International
Corporate Governance and Sarbanes-Oxley Act

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Case Studies
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Types of Outsourced Services

    The business and legal issues involved in outsourcing vary according to the particular type of services.   For your convenience, we take a quick look at some of these issues according to type of service.  

Types of Service (not complete)  

Call Centers and Customer Relationship Management
    Design and Drafting
            Architecture
            Engineering
    Financial Services
            Debt collection / Accounts receivable
            Investment research
            Loan underwriting and administration
            Prime Brokerage
            Solicitation of Funding         
    Information Technology  
            Infrastructure support including Web hosting
            Applications development and maintenance
    Insurance     
            Brokerage
            Underwriting
            Claims adjustment
    Paralegal Services
            Legal Research
            Patent Application Drafting
    Medical transcription 
    Publishing Services 

 

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