Knowledge Management
Andrew Carnegie, founder of U.S. Steel in the 1800's, once said,
The only irreplaceable capital an organization possesses is the knowledge and
the ability of its people. The productivity of that capital depends on how
effectively people share their competence with those who can use it.
Knowledge management is a set of principles and processes designed to achieve
productivity through shared knowledge.
In the context of outsourcing, knowledge management can be one of the most
challenging issues. It is crucial to both sides to have a thorough understanding
of how an outsourcing affects knowledge management. In particular, the
enterprise should understand how it will manage its knowledge with or without an
outsourcing.
Additional Resources
Intellectual Property
Copyright
Moral Rights
Patent
Trademark
Trade Secret
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