Business Topics

Welcome to our discussion of Business Topics in outsourcing. This section covers not only basic business issues, such as what is outsourcing and how it works, but also the process for managing outsourcing as one of the many business tools for performance.  You may use outsourcing only for "out-tasking," or you may develop a set of strategies and processes for weaving outsourcing into your organization in an ongoing manner.

Beyond the basics, you may wish to consider advanced strategies.

Beyond this web site, we recommend that senior executives should consult with experienced outsourcing consultants and experienced outsourcing lawyers.  Every deal is somewhat different, driven by different business environments, levels of experience in outsourcing, the legal framework, and other critical factors.

Outsourcing is not a panacea, nor is it for the faint of heart. It can result in failed deals, either before the deal gets signed or after implementation.  A mid-stream review of the deal may be useful, depending on the environment.

Accordingly, we offer these "business topics" for your review.  We would welcome any comments based on your experiences and suggestions.

Additional Resources

What is Outsourcing?
Why Should We Outsource?
Definitions / Glossary
F.A.Q.'s
Types of Outsourced Processes
Decision-Making Process
Life Cycles / Phases
Deal Structures
Pricing
Best Practices
Failed Deals
Advanced Strategies