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You are entitled to be treated with courtesy
and consideration at all times by your lawyer and the other lawyers and
personnel in your lawyer's office.
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You are entitled to an attorney capable of
handling your legal matter competently and diligently, in accordance with
the highest standards of the profession. If you are not satisfied with how
your matter is being handled, you have the right to withdraw from the
attorney-client relationship at any time (court approval may be required in
some matters and your attorney may have a claim against you for the value of
services rendered to you up to the point of discharge).
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You are entitled to your lawyer's independent
professional judgment and undivided loyalty uncompromised by conflicts of
interest.
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You are entitled to be charged a reasonable fee
and to have your lawyer explain at the outset how the fee will be computed
and the manner and frequency of billing. You are entitled to request and
receive a written itemized bill from your attorney at reasonable intervals.
You may refuse to enter into any fee arrangement that you find
unsatisfactory. In the event of a fee dispute, you may have the right to
seek arbitration; your attorney will provide you with the necessary
information regarding arbitration in the event of a fee dispute, or upon
your request.
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You are entitled to have your questions and
concerns addressed in a prompt manner and to have your telephone calls
returned promptly.
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You are entitled to be kept informed as to the
status of your matter and to request and receive copies of papers. You are
entitled to sufficient information to allow you to participate meaningfully
in the development of your matter.
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You are entitled to have your legitimate
objectives respected by your attorney, including whether or not to settle
your matter (court approval of a settlement is required in some matters).
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You have the right to privacy in your dealings
with your lawyer and to have your secrets and confidences preserved to the
extent permitted by law.
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You are entitled to have your attorney conduct
himself or herself ethically in accordance with the Code of Professional
Responsibility.
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You may not be refused representation on the
basis of race, creed, color, age, religion, sex, sexual orientation,
national origin or disability.