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As strategic
advisors to law departments and senior management, Bierce & Kenerson, P.C.
seeks to communicate a vision beyond the immediate need to solve a current
business problem. Beaming our headlights "around the
curve" of the policies of tomorrow's decision-makers and law makers, we
digress into the field of the quadrennial political contest in America.
What will happen to outsourcing if a Democratic candidate wins the U.S.
Presidential election in November 2004? How will the legal framework
change? Which candidate wants the most drastic changes? Along the
way, we discover some common ground and a few surprises. This article begins with an overview and
critique of their approaches, with some helpful suggestions. Then we will address some core concepts
of outsourcing that the candidates appear to have ignored. Finally, to bring the issues into bold
relief, we quote the political "platforms" of the various Democratic
Party presidential candidates. I. Overview of the Candidates' Policies on
Outsourcing and International Trade. The nine Democratic
candidates disagree on policies affecting outsourcing. Many
candidates lack a coherent plan for strengthening American competitiveness in
the world economy. Some who
have a plan sometimes campaign on promises of legislative reforms that might be
either illegal under World Trade Organization (WTO) multilateral trade
agreements already binding on the United States, or that might already be covered by
existing U.S. legislation. The most
sophisticated and elaborate policies are those of Senators John Edwards, Joe
Lieberman and John Kerry and ex-General Wesley Clark. The most dramatic
changes are proposed by Dennis Kucinich, who would scrap the WTO.
Focusing principally on labor and environmental protections are ex-Ambassador
Carol Mosely Braun, Rep. Dick Gephardt and ex-Governor Howard Dean. · Central
Focus is U.S. Jobs. With a few exceptions, each
Democratic Party candidate has focused on protecting American jobs. The loss of 2.5 million American jobs in
the last few years
evokes emotional debates over foreign "unfair competition." The current debate echoes the
debates in the 1980's over lack of foreign protection of intellectual property
rights and unfair foreign governmental targeting of export trade through export
subsidies and foreign governmental "regional development" incentives
to expand local production capacity to serve global markets (not just local
foreign markets). Some
Democratic Party Presidential candidates have highly refined programs to
counteract the loss of manufacturing jobs.
However, only one -- Wesley Clark -- specifically addresses
non-manufacturing industries affected by outsourcing. Overall, their programs would seek to
change the imbalance of international labor markets by improving labor
conditions abroad (including one proposal, by dick Gephardt for an international minimum wage). The more sophisticated candidates
understand the links among education, training, incentive programs, trade
adjustment assistance, government procurement strategies (including "buy
American") and research and development.
However, adoption of many such programs could violate existing laws and
international obligations of the United States, so a legislative mandate would
be needed to fulfill the ambitious goals. ·
International
Trade Agreements - Enforcement.
There
is a debate whether international trade under existing rules is beneficial to
the United States. One candidate,
Dennis Kucinich, would abrogate the WTO and NAFTA agreements, opting for
bilateral negotiations with everyone. However,
according to the moderate Democratic Party view, as advocated by Wesley Clark,
John Edwards, John Kerry and Joe Lieberman, the existing trade rules do not
work for lack of enforcement, some of which was foreseeable when the U.S. agreed
to allow China into the WTO. Virtually
none of the Democratic Party candidates mentioned the Indian government's tax
scheme for promotion of "export services," or any other foreign
government's tax promotion of exports, or any enforcement remedies under
existing international trade law. ·
International
Trade Agreements - Renegotiation.
Trade agreement enforcement alone cannot stop globalization. So the battle cry is to reform
existing trade agreements by adding stringent provisions protecting local labor. Labor protections that the
Democratic Party candidates would like to have foreign governments adopt include
the right to associate and organize into unions, collective bargaining, minimum
wages and elimination of "sweatshop" conditions. · Tax
Credits. Tax
policy serves as classic tool for economic policy. The Internal Revenue Code of 1986 was hailed for some
major simplification in tax structures, rates and deductions. Since then, Congress has been hard
at work on amending it. Most
Democratic Party candidates would adopt tax policy to promote both economic
benefits to communities adversely affected by offshore outsourcing, but also as
a social policy to support new skills. ·
Export
Promotion. Export
promotion is an easy target for a political candidate. Currently, export promotion is
within the jurisdiction of multiple federal and state agencies, and
simplification would yield greater centralized control. Improving export promotion services,
however, requires identifying foreign markets where American goods and services
are competitive. Export
promotion is a difficult yet strategic task of government. Yet such promotion is unlikely, alone,
to stem the tide of offshore sourcing. ·Training
and Education. Training
and education are lofty goals. The
voters should ask their politicians what types of training and education should
be promoted. In an age of
outsourcing, skills in business process mapping, project management, process
design and general management are critical.
Al Sharpton would like to have federal control over education policy. Such controls might benefit quality if
such skills were required as part of an "international skills" course
in high school, with continuing education for workers. All workers need to understand the difference between
automated processes and human capital. · Energy
Independence. Some
candidates refer to energy independence. The
U.S. trade deficit in energy will be aggravated by continuing growth of global
demand. China already has been
increasing demand in commodities and energy to fuel its manufacturing
juggernaut. Conservation, bioenergy,
gas-guzzler taxation on gasoline (as in Europe) would all increase American
buying power and sustain investment in local capital expenditures. A company with a high energy bill will
have less for salaries. American
economic freedom and leadership depend on greater flexibility that comes from
reduced dependency on foreign energy. · Pension
Reform. As
some jobs leave for other countries, protecting the pensions of existing workers
becomes a political priority. The
Democratic Party candidates address some of these issues, suggesting here an
improvement in defined benefit plans, suggesting there a
"cradle-to-grave" portability promise for pension benefits, and
offering elsewhere to prevent corporate management greed from using the pension
fund as a corporate kitty or as a tool for artificially inflating corporate
revenues. The truth is that,
unless corporate operating expenses such high wages and high pension funds can
be imposed on foreign service providers, the foreign service providers will
always have a comparative cost advantage. So
increasing pension costs to American employers may have the counterproductive
effect of inciting more migration of future job growth to foreign locations. ·
Labor
Law Reforms. Improving
the job conditions of workers worldwide is a noble goal, particularly in an era
of globalization. As with the
pension costs, any change in foreign labor law that improves worker conditions
will help level the playing field across national boundaries. So improving international labor
conditions is a necessity to reduce "unfair" foreign competitive
advantages. However, even
labor law reforms will not suffice to stem the tide of jobs to India, where
labor laws are generally protective of the employee. And imposing an "international
minimum wage" would not prevent impoverished foreigners from taking work
under abusive conditions. Perhaps
one solution would be to impose a requirement of compliance with anti-sweatshop
laws as a condition of importation of goods, though enforcement would be a
nightmare, and the American consumer would be paying a higher price. If presented in this fashion, the
voter as consumer needs to counterbalance the benefit of lower prices (as a
consumer) against greater job security (if this link could be demonstrated) as a
worker competing in the world economy. · Import Substitution and Regionalization. Outsourcing succeeds as a management tool because it offers value to the customer. Few Democratic Party candidates (aside from John Kerry and Joe Lieberman) appear to understand the "value proposition." This value depends on who is doing the services and where the services are performed. None of the Democratic candidates appears to distinguish among the various American trading partners, except perhaps to castigate or bemoan China. None of the Democratic candidates appears to want to promote regionalization (e.g., NAFTA, CAFTA and CARICOM, for example) to promote trade. And the import substitution programs appear focused on energy conservation. II. Some Practical Suggestions for the
Politicians. In addressing the
issue of outsourcing, the Democratic Party candidates might wish to address the fundamental reasons why outsourcing of both manufacturing
and services has become such a potent force in the American economy, and what to
do about it. International
business and investment -- the foundation of capitalism -- are the roots of outsourcing. So
long as capital, goods, people, technology and data flow across borders,
outsourcing will continue to grow. The
Democratic Party candidates must undoubtedly understand, like Sen. John Kerry, that
corporate America has to choose between "buy America for its employees" and "buy
'better'" for its shareholders and customers.
In this decision process, managers evaluate economic value added, in
addition to simple cost. Protection
of the rights of domestic American labor and consumers involves a confrontation
between capitalism and non-capitalist economies Specialization of Function. Outsourcing starts with the
principle that everyone pursues a "core competency" that gives them
comparative advantage, just as in Adam Smith's The Wealth of Nations. For
many American enterprises (and the U.S. subsidiaries of multinational
enterprises), outsourcing can offer improved quality, or the same quality at
reduced cost, because of specialization of function. Anyone can become an outsourcer. To do so, one must invest in people, technology and
process skills. The people skills
critical to success of an outsourcer are those that involve process design (for
which patents are now available under current American jurisprudence) and
service delivery. Quality in Process Design. The best outsourcers succeed because the
internal business processes of their customers are not at the same level of
refinement as those that the outsourcers offer.
In the mid-1990's, the world learned about the benefits of offshore
software development and remediation because of a big push to overcome the
challenges of the "Year 2000 Bug."
Rather than reducing errors, process designers hired by Chief Information
Officers sought to optimize the iterative process of engineering "business
process solutions." Through
constant attention to process design, outsourcers offer a quality that the
typical organization -- even a multinational organization -- does not or chooses
not to develop due to restraints on capital expenditures and valuations of
investment (Return on Investment). Economies of Scale. Any business process can become an
economic advantage if there are economies of scale. By identifying generic business
processes and planning to scale for growth, outsourcers offer economic value to
their customers and their customers' customers.
IBM and Sun Microsystems not only provide software tools for customers to
develop and manage web portals, but also software to manage "server
farms" and "grid computing" to enable optimization of use of
technology investments. Process Innovation Results in Worker
Dislocation. Since the
demise of the buggy whip (with the advent of the automobile), process innovation
has resulted in worker dislocation. The
Trade Adjustment Assistance Act contemplates retraining and other temporary
economic relief for temporary adjustments.
Those politicians who focus on adaptability and innovation will help
their constituents deal with the realities of a digital telecom world. Competitive Government. On the whole, the Democratic candidates do not address the issue raised by President George W. Bush in seeking a competitive government. The Democrats do not offer any structure for competitive pressure on government employees to be as efficient as the private sector. Rather, they derive strength from government employee unions. The issue of privatization (outsourcing of non-governmental functions) could be a key differentiator in the Presidential election. Anti-Inversion Rules Ignore America's
Uniquely Disadvantageous International Tax Policy. To stop any flight of corporate
headquarters, several Democratic Party candidates would stop the right of U.S.
corporations to re-incorporate abroad in tax havens. This argument ignores why
re-incorporation (euphemistically called "inversion") might benefit
shareholders. The politicians
ignore America's uniquely disadvantageous international tax system that taxes
foreign income of foreign subsidiaries even before repatriation, while many
other countries do not. Anti-inversion
rules would retain U.S. tax jurisdiction over foreign source income from foreign
operations of foreign subsidiaries. Proposed
Treasury regulations, issued December 14, 2003, require disclosure to the IRS
when corporations move their headquarters offshore or are taken over by a
foreign company. The political
candidates might wish to focus attention on cultivating laws and policies that make America a
headquarters of choice. America is
a safe haven for companies and investors.
Since 2002, very few American corporations have moved their headquarters
offshore. First, in
the field of outsourcing, a U.S. headquarters may be the key to commercial
success. Many outsourcing companies
engaged in international outsourcing have been established in the United States
for purposes of maintaining an indigenous "look and feel," even though
senior management is foreign-born and has more foreign employees abroad than
those in the United States. See,
e.g., Cognizant Technology Solutions, Inc. http://www.cognizant.com,
a young but successful IT consulting American company with
operations in India. Second,
American stock markets are open to foreign investors, who legally avoid U.S.
income taxes on foreign portfolio stock transactions under the Foreign Investors
Tax Act of 1962. We welcome foreign
investment in American companies. Many
American companies are owned by major foreign investors. American investors
own large stakes in foreign companies whose securities are traded on foreign or
domestic securities exchanges. Domestic pension funds invest abroad.
In
short, multinationals owe allegiance to shareholders across many continents. Third,
American multinationals have announced their establishment of foreign joint
ventures and foreign subsidiaries, as they have done over the years. Captive foreign service companies could well replace today's
outsourcing service providers, as American companies seek to enhance their
control over a global workforce. The
Democratic Party candidates offer no distinction between a foreign service
provider and a foreign subsidiary. This
distinction may have critical significance for the competitiveness, indeed the
viability, of American industry in the global economy, for the integration of
American workers into a global workforce, and for the leadership that the next
President needs to offer in promoting our national security, economy and human
conditions. Updating the Concept of Antidumping. Under existing U.S. antidumping laws, imports of goods are subject to "antidumping" duties if the price in the United States is "less than fair value," which generally refers to cost of production. In 2003, President George W. Bush sent his Treasury Secretary to China to persuade the Chinese Government to permit its currency to float on currency markets. This effort was a failure. In 2004, the Democrats may want to redefine antidumping to cover trade in services, where the foreign exchange rate permits sale of services at "less than fair value." This complex issue may emerge as an important legislative agenda for 2005 and beyond. Conclusions. In conclusion, one can offer a few macroeconomic policy suggestions. Voters need to decide which is more important, globalization or protectionism. In large measure, it may be too late to have much choice on this question. Major concessions to free trade have already been granted, both to the WTO and to China in the 1990's and early 2000's. The new environment calls for entrepreneurial and innovative responses, with a favorable tax climate, to allow Americans to compete in the digital global services economy. Candidates Wesley Clark, John Edwards, John Kerry and Joe Lieberman appear to have the most sophisticated and balanced approach to outsourcing, promoting fair trade according to principles of enforcing existing trade agreements and fairer trade by extending such agreements to improve the labor rights and environmental protections of foreign governments. Candidate Howard Dean focuses only on labor, promoting fairer trade but not specifically advocating fair trade; he generally ignores the consumer. Candidates Carol Mosely Braun and Al Sharpton appear not focused on outsourcing as an issue. The
candidates should consider how the benefits of a global services economy can
work, or be made to work. Candidates
Clark, Edwards, Kerry and Lieberman seem to offer the most logical plans for continuing
America's integration in a global economy. What
the Democratic Party Candidates Say about Outsourcing. Carol Mosely Braun
on Outsourcing The list of candidates and links to their websites can be found at: Additional
Outsourcing Articles: Dated: January 14, 2004
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